Forgot Password? – myNorthern Light Health

Forgot your MyNorthernLightHealth account password? Resetting a user password on the MyNorthernLightHealth portal typically involves the following steps.

1. Access the Login Page

• Visit the myNorthern Light Health patient portal at https://nlh.iqhealth.com
• Locate the login section where you would normally enter your username and password.

2. Click on “Forgot Password”

• Look for a link that says “Forgot Password”
• Click on this link to start the password recovery process.

3. Enter Account Details

• You’ll likely be prompted to enter information to identify your account. This might include:
  • Your registered email address.
  • Your username.
  • Other identifying details, such as your date of birth or patient ID.

4. Check Your Email or Phone

• Once you submit the required information, the portal typically sends a password reset link or a verification code to your registered email address or phone number.
  • Email: Check your inbox (and spam/junk folder) for an email containing the reset link.
  • Phone: If using a phone, look for a text message with a verification code.

5. Follow the Instructions

• Reset Link: Click the link in the email. It will redirect you to a secure page where you can create a new password.
• Verification Code: Enter the code on the portal and create a new password.

6. Create a New Password

• Enter a new password that meets the portal’s security requirements. These may include:
  • Minimum and maximum character limits.
  • Inclusion of upper and lowercase letters, numbers, and/or special characters.
• Confirm the password by entering it a second time.

7. Save Changes and Log In

• After successfully resetting your password, save the changes.
• Return to the login page and use your new password to access the portal.

8. Troubleshooting

If you encounter issues during this process:

• Ensure you’re using the correct email or phone number registered with the portal.
• Check for any typo errors in the provided information.
• Contact the portal’s support team or helpdesk for assistance.

How to Contact Northern Light Health

Northern Light Health offers several ways to contact its various facilities and services. They provide guidance on financial support options for patients through hospital-specific financial counselors available Monday through Friday, 8:00 AM to 4:30 PM.

43 Whiting Hill Rd,
Brewer, ME 04412

Phone: (207) 973-7000
Telehelp Desk: (833) 217-9640